QA Engineer

TechSee delivers game-changing Computer Vision AI technology for Customer Engagement to global multinational brands in the telecoms, insurance, utilities and consumer products verticals.

TechSee’s patented Augmented Vision Support technology provides contact centres and global field tech organisations with a solution to quickly connect to the customers’ physical environment while they are on the call. Using their smartphone camera to see the problem, diagnose it, and show the customer what to do visually, using augmented reality technology on the physical device. The solution is simple to operate and works across different smartphones, mobile operating systems, and browsers. No software installation is required.

VALUE PROPOSITION:

TechSee’s visual support platform enables support teams to handle technical calls more efficiently while being able to see the product in the customer premises and to direct the customer using Augmented Reality on the required actions to troubleshoot and resolve the technical issue: Reducing technician dispatch rate, increasing the first call resolution (FCR), reducing Average Handle Time (AHT) and reducing the non-defect transfer rate (NDT). 

The platform improves customers’ experience dramatically.

 QA open position 
We are looking for a talented and experienced  QA Engineer to ensure product quality in a fast-growing company.

Responsibilities:
-Create test plans and test cases for new features

-Collaborate with Development, Product to clarify specs, raise issues/concerns and        Identify risks throughout the software development life cycle. 

-Develop and apply manual and automation scripts for new and existing products

Requirements 

 -Strong analytical, problem solving and creative thinking skills

-Excellent verbal and written communication skills in English

-programming skills - advantage

-knowledge of testing methodologies - advantage

 

Or, know someone who would be a perfect fit? Let them know!

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