About the Company:

TechSee is the leader in Multi-Sensory Generative AI.

TechSee has disrupted customer and field service industries. TechSee was the first company to bring remote visual support to the mass market with 8 patents on AI and augmented reality. Today TechSee’s multi-sensory generative AI can see, hear, and guide humans with visual instructions all delivered through a smartphone or PC.

TechSee has hundreds of customers including Vodafone, Orange, Hitachi, and dozens of Fortune 500 companies. We provide the only AI in the service industry trained on massive datasets (think billions) of customer voice, text, and visual interactions to recognize patterns and identify the best way to resolve issues. TechSee is rapidly expanding globally and is backed by leading venture capital firms like Salesforce Ventures, Scale Ventures, and OurCrowd.

The Opportunity:

We are looking for an experienced Product Manager who can lead the development of core aspects of our existing products and take responsibility for creating new products and services.

Responsibilities:

• Lead product features from conception to post-release.

• Transform high-level concepts into detailed, well-designed features.

• Collaborate closely with engineers and UX/UI designers to develop best-in-class product features.

• Understand customer needs and business cases, articulating them as user stories and epics.

• Conduct competitive market research and follow industry trends to identify future opportunities and adapt best practices.

• Analyze the performance of features post-deployment and iterate based on data and user feedback.

• Maintain and prioritize the product backlog and track releases.

• Participate in daily scrum meetings, planning, reviews, and retrospectives.

• Support the development team.

• Act as a leader within the company.

Qualifications:

• A degree in Economics, Engineering, Sciences (Math, Physics, etc.), Statistics, or a related field.

• 5+ years of professional experience in enterprise customer-facing (B2B2C & B2B) product management roles.

• Minimum of 3 years of technical experience in roles such as Software Developer, Data Engineer, Data Scientist, Solution Engineer, or System Engineer.

• Proven track record of customer-facing engagement and collaboration, with the ability to translate customer insights into actionable product strategies that drive business growth.

• Proven track record of releasing successful SaaS products to the market.

• Experience working as a Product Manager using Agile methodologies.

• Experience in product management for machine learning products- advantage.

• Product management background in contact centers or field services applications is an advantage.

• Strong verbal and written communication skills, with the ability to produce materials, deliver presentations, and provide general education.

• Excellent teamwork and collaboration skills.

• Ability to navigate and thrive in a fast-paced, dynamic environment.

• Fluency in English.

Why work with us?

At TechSee we encourage collaboration and emphasize success, personal and professional development.

• Training: Personal development programs and professional training. In addition, learning TechSee’s market-leading AI and AR solutions.

• Compensation: Solid base salary and incentives plan, strong benefits and an ownership (equity) in a high-growth SaaS venture.

• Tools: Provide you with the resources needed to achieve your goals.

• Work environment: TechSee is a hybrid work environment, with frequent social activities.

• Culture: TechSee is a fun and exciting place to work, empowering its employees to bring out-of-the-box thinking to generate cool new ideas.

• Success: TechSee has established a global presence, trusted by Tier 1 enterprise customers across the telecom, consumer electronics, manufacturing, insurance and many other industries. Our product is used by companies like TELUS, Verizon, HIPPO, Lennar, Vodafone, Hitachi, Samsung, Heineken and more!