About Us:

TechSee is a rapidly growing enterprise SaaS startup specializing in Multi-Sensory AI Digital Customer Experience solutions for contact centers and customer self-service. We empower Fortune 500 companies to revolutionize their customer service interactions through an innovative framework that combines Computer Vision, Large Language Model models, and Augmented Reality. This approach allows us to effortlessly and cost-effectively build autonomous Agent and Customer multi sensory AI Assistants, creating near-human interactive experiences with AI Customer Service Agents. This helps companies provide a best-in-class customer experience at a fraction of the cost.

The Opportunity:

We’re looking for a Product Manager to lead TechSee’s product portfolio embedded within the Salesforce ecosystem, including integrations across Agent force and Service Cloud. This role bridges our Visual Agentic AI platform with Salesforce’s world-class CRM environment—helping service organizations deliver smarter, more human, and more visual experiences directly within their daily workflows.

You’ll be responsible for understanding how enterprises use Salesforce to run customer service and field operations, and for shaping how TechSee’s products integrate, extend, and elevate those experiences.

You’ll partner closely with Salesforce teams and TechSee R&D, and ensure our products are built for adoption, scale, and measurable impact.

Key Responsibilities:

• Execute the Salesforce Product Roadmap: Translate TechSee’s platform strategy into clear goals for Salesforce-native and integrated solutions, aligning to both our customers’ needs and Salesforce’s roadmap.

• Understand the Ecosystem: Deeply understand Salesforce (Service Cloud, Field Service, Agentforce, Einstein, and AppExchange) and identify how TechSee can extend value within those environments.

• Drive Product Execution: Collaborate with UX and Engineering to design and deliver embedded experiences that feel native within Salesforce—ensuring reliability, usability, and performance.

• Partner Cross-Functionally: Work with TechSee’s alliances, GTM, and customer success teams, as well as Salesforce product and partnership stakeholders, to drive successful launches and adoption.

• Enable the Business: Support field enablement and pre-sales with demos, value narratives, and product documentation that highlight how TechSee augments Salesforce workflows.

• Measure and Learn: Define success metrics (adoption, CSAT, activation, ROI) and continuously optimize the Salesforce product experience based on usage and feedback.

Qualifications:

• 5+ years of experience as a Product Manager in a SaaS or enterprise technology company

• Hands-on experience with the Salesforce platform, preferably Service Cloud, Field Service, or Agentforce

• Strong understanding of Salesforce architecture, objects, APIs, and AppExchange apps

• Track record of delivering successful products or integrations within the Salesforce ecosystem

• Excellent communication and storytelling skills to align internal and external stakeholders

• Experience working with design and engineering to create intuitive, workflow-embedded user experiences

• Comfort with analytics and data-driven prioritization

• Strong collaboration and partnership skills, especially when working across companies or ecosystems

• Fluent in English
  

Nice to Have:

• Experience with AI, customer service, or field service technologies

• Familiarity with Visual AI, automation, or multimodal interfaces

• Salesforce certifications (Admin, App Builder, or Product Owner)

• Experience working with Salesforce ISV or consulting partners

Why work with us ?

TechSee offers a competitive compensation package, including a base salary and performance bonuses. Our benefits include comprehensive healthcare coverage, retirement plans, flexible work arrangements, and professional development opportunities.

We foster a dynamic and inclusive workplace with hybrid work options, prioritizing career growth, community engagement, and employee recognition within an innovative environment.

Join us in redefining Digital Customer Experience while enjoying a supportive and rewarding culture.

TechSee is an equal opportunity employer, welcoming applicants from all backgrounds.

If you're passionate about transforming customer service and thrive in a high-growth, collaborative startup environment, we’d love to hear from you.