About TechSee

TechSee is the global leader in AI-powered visual assistance, fundamentally changing how humans and machines interact to solve complex real-world problems. Our platform combines computer vision, augmented reality, and conversational AI to help the world’s largest service providers transform how customers and technicians solve device and connectivity issues.

Trusted by dozens of Fortune 500 enterprises including Vodafone, ADT, and Altice. TechSee’s technology resolves millions of support interactions every year. We are a fast-growing global team backed by powerhouse investors like Salesforce Ventures, Telus, Scale Venture Partners, and OurCrowd.

The Opportunity

Voice is how most people will first reach our next-generation AI assistant. They will pick up the phone, open a mobile app, or tap a voice button, and within seconds, expect a natural, highly responsive conversation that understands them and their problem.

As our Senior Voice Engineer, you will own that conversational experience end-to-end from frontend UI streaming decisions through to the low-latency backend architecture. You will build a real-time voice stack that feels human, runs flawlessly at consumer scale, and bridges seamlessly into visual and chat channels when a multi-modal handoff is needed.

What You Will Do

Own the Voice Channel End-to-End:

• Architect and build the realtime voice pipeline: STT, TTS, turn-taking, VAD, barge-in, latency tuning.

• Integrate with telephony, mobile SDKs, and messaging channels (WhatsApp, iMessage, in-app voice).

• Design seamless multi-modal handoffs - from voice into camera-based visual sessions and back.

Full-Stack Delivery:

• Ship the mobile and web frontends that capture and render the voice experience.

• Build the backend services that drive realtime audio, session state, and integration with our agent platform.

• Make hard calls on protocols, codecs, streaming strategies, and provider trade-offs.

Make It Feel Human:

• Obsess over latency, prosody, interruption handling, and recovery from misrecognition.

• Build instrumentation that surfaces voice quality issues before users complain.

• Partner with AI engineers to make sure the agent behind the voice is actually conversational, not transactional.

Set the Bar:

• Define the team’s standards for realtime systems, audio quality, and observability.

• Mentor engineers across frontend and backend on voice-first thinking.

Qualifications:

• Senior-level experience building voice-based products in the conversational agent space.

• Strong background across both frontend (mobile and/or web) and backend.

• Hands-on experience with realtime audio systems - STT/TTS providers, streaming, telephony, or equivalent stacks.

• Solid grasp of conversational design pitfalls and how to engineer around them.

• B.Sc or higher in Computer Science or a related field.

Advantage

• Track record on large-scale production systems.

• Experience with AWS or other major cloud platforms.

• Background with LLM-driven agents, MCP/A2A, or multi-agent orchestration.

Why Work With Us?

• A Voice Product That Matters: Your work will directly impact millions of consumers solving real-world problems in real time—no scripts, just practical AI at scale.

• Greenfield Stack: Enjoy true autonomy. Pick the right tools, set the right patterns, and build a cutting-edge voice architecture the way it should be built.

• AI Innovation with Purpose: Join a team with a proven track record of deploying Practical AI. You will implement top-tier AI strategies that deliver tangible ROI for Fortune 2000 leaders.

• Autonomy & Bold Execution: We value proactive, results-oriented high performers. We give you the agency, tools, and support you need to achieve your goals, prioritizing internal growth and celebrating high-quality execution.

• A Global, People-First Culture: We embrace a diverse, "one for all" dynamic across continents. We maintain a supportive, local team feel while offering competitive compensation to ensure our people are well-supported.

• Hybrid by Design: Enjoy the best of both worlds with our Herzliya office, flexible remote days, and true ownership over your craft.